News

Tokyo MK is proud to announce an expansion of Emirates Airlines’ chauffeur-driven transfer services in Japan. Previously available exclusively at Haneda Airport, this premium ground transportation experience will now be offered at: Narita International Airport  – from  February 1, 2026 Kansai International Airport  – from  March 1, 2026 About the Service This service is available to First and Business Class passengers on eligible Emirates flights, offering complimentary cha

We are pleased to announce that Tokyo MK has received the “2025 GMT Best Partner Award” from JTB Global Marketing & Travel Inc. (GMT). This marks our third consecutive year receiving this prestigious award. This award recognizes our  commitment to excellence in service quality  and our contributions to fostering  meaningful international connections . We extend our heartfelt gratitude to everyone who has supported us. We remain dedicated to providing  safe, reliable, and hosp

— Further strengthening our commitment to a clean and comfortable cabin environment— To provide our customers with an even more comfortable and safe travel experience, Tokyo MK has begun installing the high-performance “arc-M” air sterilization and deodorization system in select vehicles. Installed in the Mercedes-Benz V-Class Extra-Long ■Purpose of Introduction Our drivers thoroughly clean all frequently touched areas—such as windows, seats, and floor mats—every day to maint

Transforming Travel Time into Valuable Time Tokyo MK proudly offers the Mercedes-Benz V-Class, a premium vehicle that elevates every journey into a luxurious experience. With its spacious cabin, exceptional quietness, and refined design, the V-Class ensures the utmost comfort whether you’re traveling for business or leisure. Elegant leather seating and a sophisticated interior allow passengers to relax and unwind, turning even long transfers into moments of genuine comfort. 1

— Celebrating the Growth of Our New Chauffeurs — At Tokyo MK, every chauffeur receives English conversation training to ensure that every guest—whether domestic or international—can experience authentic Japanese Omotenashi hospitality. Many of our chauffeurs started with no English experience, and thanks to dedicated training, they are now able to communicate smoothly and confidently in English. Your kind words continue to inspire us, and we remain committed to delivering imp

"Lost Item Check" and the Final Bow At Tokyo MK, we take pride in delivering an exceptional standard of service, underpinned by meticulous training in etiquette and hospitality. Our mission is to ensure every guest enjoys a journey marked by comfort, care, and complete peace of mind. Upon each guest’s departure, our chauffeurs conduct a thorough check for any forgotten belongings, supported by a system designed to promptly identify and return any lost items. As a gesture of s

Our company deeply values customer feedback and is committed to creating an environment where you can feel safe and confident using our services. If you experienced any discomfort or noticed any issues, please do not hesitate to contact us via the complaint handling contact below.Your feedback will be shared with the relevant departments and used to help us make ongoing improvements. [Complaint Handling Email Address]📧 Mail: cs@tokyomk.com

Tokyo MK is pleased to announce a special collaboration with Singapore Airlines, offering an exclusive complimentary upgrade for Kris+ members. Passengers flying with Singapore Airlines to or from Haneda and Narita airports can enjoy a free vehicle upgrade when booking Tokyo MK’s luxury airport transfer service. Promotion Details By booking Tokyo MK’s airport transfer service online and completing the required steps, passengers can receive a free upgrade to a premium vehicle.

We are excited to introduce a new subscription service that allows you to use Tokyo MK’s luxury hire vehicles with a monthly payment plan.   Service Benefits Free airport transfer hire service worth approximately 100,000 JPY 10% discount on hire fares  with member pricing (available even for non-members) Guaranteed reservations   How It Works 100,000 JPY per month (tax included) Payment due at the end of each month  for the following month's usage   This exclusive flat-rate s

We are pleased to announce that we will start operating our web reservation system from October 1, 2024. For the time being, we will continue to accept reservations via the current methods (email and phone) in conjunction with the new system. However, starting January 1, 2025, we will only accept reservations through the web reservation system and by phone for inquiries. We apologize for any inconvenience this may cause and appreciate your understanding. Additionally, we have

We are pleased to announce that Tokyo MK have been selected for the "Travelers' Choice 2024" award on the renowned travel guide platform, TripAdvisor. The "Travelers' Choice 2024" award is given to facilities and services that consistently receive high ratings and positive reviews from travelers who posted their experiences and evaluations on TripAdvisor during the period from January 1st to December 31st, 2023. This prestigious award places Tokyo MK among the top 10% of prop

Tokyo MK is proud to announce the addition of the latest vehicle, the Lexus LM! The Lexus LM boasts advanced safety features such as the "Lexus Safety System+" to ensure enhanced safety. With a partition separating the driver's seat from the rear cabin with glass windows, it creates a luxurious atmosphere akin to a VIP room. Furthermore, the spacious rear seats are equipped with temperature sensors, providing a consistently comfortable environment for your relaxation. With it

Tokyo MK is thrilled to announce the newest addition to our Hire fleet: the Mercedes-Maybach GLS 600 4MATIC®! With its refined spaciousness, unparalleled comfort, and powerful V8 performance, the Mercedes-Maybach GLS 600 4MATIC® sets a new standard for luxury SUVs. It represents the absolute pinnacle of opulence for the Mercedes-Maybach brand. Whether it's a special occasion, private tour, or business event, experience the epitome of luxury when you ride with us. Sit back, re

Thank you for your continued patronage of Tokyo MK's services. Currently, due to a trial implementation at the taxi pick-up lanes at Haneda Airport International flights, we are unable to provide meet and greet services. As a response, we will have our drivers call you to coordinate the meeting location. Depending on the situation and to alleviate congestion, there may be instances where we ask for your patience as we may need to wait a little after your arrival at the pick-u

Dear valued customers, We hope this message finds you well. We sincerely appreciate your continued support. We would like to inform you that, starting from March 21, 2024, we will be revising our late-night and early-morning surcharge from the current 10% increase to a 20% increase. Despite our ongoing efforts to maintain a 10% increase, recent inflation and labor shortages have necessitated this revision. We understand that this may come as disappointing news to our valued c

We sincerely appreciate your continued patronage. We would like to inform you that, starting from March 21st, we will be revising our late-night and early-morning surcharge from the current 10% increase to 20%. Current Late-Night and Early-Morning Surcharge: 10% increase from 22:00 to 05:00 Starting March 21st Late-Night and Early-Morning Surcharge: 20% increase from 22:00 to 05:00( Please note that due to the above change, the late-night and early-morning surcharge for Haned

The current meet method has been a combination of meet service and third-lane meet with wired communication. However, there has been a significant increase in policing and enforcement at the third lane for waiting and boarding. Due to this, it has been determined that boarding should not take place in the lane in the future. As a result, starting from reservation dates on February 1, 2024, all pickups will be handled exclusively through the meet service. We kindly ask for you

On November 20th, at the Magical Chocolate Night event for the movie "The Beginning of Wonka and the Chocolate Factory" held at Roppongi Hills Arena, popular actor Hugh Grant made his appearance on the red carpet from Tokyo MK's Mercedes-Benz V. You can watch the video of his arrival on the red carpet. The movie "The Beginning of Wonka and the Chocolate Factory" is currently in theaters from December 8th! Warner Bros. Official Channel [Archived Streaming] Movie "The Beginning

Tokyo MK Co., Ltd. is pleased to announce the resumption of its chauffeur drive service, known as "CDS" (Chauffeur Drive Service), for Emirates Airlines' First and Business Class passengers at Haneda Airport. Tokyo MK has been offering this service in partnership with Emirates Airlines since 2013, receiving high praise from passengers. However, due to immigration restrictions stemming from the COVID-19 pandemic in 2019, the service was temporarily suspended. Now, in response

Tokyo MK has introduced BMW's electric vehicle, the 'iX xDrive50,' which is environmentally friendly and produces zero CO2 emissions. ​ We aim for all vehicles to be electric and equipped with autonomous driving systems by 2028