All Articles

Tokyo MK is proud to announce an expansion of Emirates Airlines’ chauffeur-driven transfer services in Japan. Previously available exclusively at Haneda Airport, this premium ground transportation experience will now be offered at: Narita International Airport  – from  February 1, 2026 Kansai International Airport  – from  March 1, 2026 About the Service This service is available to First and Business Class passengers on eligible Emirates flights, offering complimentary cha

We are pleased to announce that Tokyo MK has received the “2025 GMT Best Partner Award” from JTB Global Marketing & Travel Inc. (GMT). This marks our third consecutive year receiving this prestigious award. This award recognizes our  commitment to excellence in service quality  and our contributions to fostering  meaningful international connections . We extend our heartfelt gratitude to everyone who has supported us. We remain dedicated to providing  safe, reliable, and hosp

Junior Golfer: Milly Sunouchi Tokyo MK is pleased to announce that, beginning January 2026, we will be supporting junior golfer  Milly Sunouchi  as part of the  Tokyo MK Sports Support Project . This project reflects Tokyo MK’s commitment to supporting young athletes who will shape the future of the sports world, and to helping create an environment where junior athletes can pursue their dreams with confidence and freedom. We strongly resonate with Sunouchi’s sincere attitude

To provide a safer and more secure online reservation environment, Tokyo MK will be strengthening security measures by introducing two-factor authentication to the reservation system. When logging in, in addition to your email address and password, you will be required to enter a six-digit verification code sent to your registered email address. ■Please refer to the   PDF   below for detailed operating instructions. 1. Login 2. Verification code sent 3. Enter code 4. Start us

Thank you for your continued trust in Tokyo MK. We are delighted to announce the renewal of the Tokyo MK Official Website, now relaunched with an elevated design and enhanced usability. The renewed website offers a refined layout and improved navigation, allowing you to access reservations, inquiries, and detailed service information with greater clarity and ease. We remain committed to delivering exceptional service and look forward to continuing to serve you with the highes

フ Thank you for traveling with Tokyo MK throughout the year! As 2025 comes to a close, we look back on a year filled with growth, new challenges, and meaningful progress. This year marked an important turning point for Tokyo MK, and we are delighted to close it by unveiling our newly renewed official website—one of the milestones we are especially proud to share with you. Looking ahead, we will continue refining every aspect of our service to make your experience even more se

At Tokyo MK, ensuring the highest standards of safety and comfort is a core part of our service. In order to reduce glare caused by direct sunlight or reflections from road surfaces, our chauffeurs may wear sunglasses while driving. This measure is taken to maintain optimal visibility and to provide a smooth, stable, and secure journey at all times. We sincerely appreciate your kind understanding and cooperation.

— Further strengthening our commitment to a clean and comfortable cabin environment— To provide our customers with an even more comfortable and safe travel experience, Tokyo MK has begun installing the high-performance “arc-M” air sterilization and deodorization system in select vehicles. Installed in the Mercedes-Benz V-Class Extra-Long ■Purpose of Introduction Our drivers thoroughly clean all frequently touched areas—such as windows, seats, and floor mats—every day to maint

— Experience Japan’s Nature and Culture Through a Premium Journey — ■Purpose of Introduction Tokyo MK has upgraded the complimentary bottled water offered in all chauffeur and limousine services to natural mineral water sourced from Mt. Fuji — one of Japan’s most iconic and celebrated water sources. This initiative reflects our commitment to hospitality, providing both health-conscious domestic guests and international visitors the opportunity to enjoy Japan’s finest natural

Transforming Travel Time into Valuable Time Tokyo MK proudly offers the Mercedes-Benz V-Class, a premium vehicle that elevates every journey into a luxurious experience. With its spacious cabin, exceptional quietness, and refined design, the V-Class ensures the utmost comfort whether you’re traveling for business or leisure. Elegant leather seating and a sophisticated interior allow passengers to relax and unwind, turning even long transfers into moments of genuine comfort. 1

— Celebrating the Growth of Our New Chauffeurs — At Tokyo MK, every chauffeur receives English conversation training to ensure that every guest—whether domestic or international—can experience authentic Japanese Omotenashi hospitality. Many of our chauffeurs started with no English experience, and thanks to dedicated training, they are now able to communicate smoothly and confidently in English. Your kind words continue to inspire us, and we remain committed to delivering imp

"Lost Item Check" and the Final Bow At Tokyo MK, we take pride in delivering an exceptional standard of service, underpinned by meticulous training in etiquette and hospitality. Our mission is to ensure every guest enjoys a journey marked by comfort, care, and complete peace of mind. Upon each guest’s departure, our chauffeurs conduct a thorough check for any forgotten belongings, supported by a system designed to promptly identify and return any lost items. As a gesture of s

Thank you for using Tokyo MK. ​We are implementing "Cool Biz" as part of our efforts to combat global warming. During the following period, we may not require jackets. We appreciate your understanding. Implementation Period: May 21st to September 30th

Our company deeply values customer feedback and is committed to creating an environment where you can feel safe and confident using our services. If you experienced any discomfort or noticed any issues, please do not hesitate to contact us via the complaint handling contact below.Your feedback will be shared with the relevant departments and used to help us make ongoing improvements. [Complaint Handling Email Address]📧 Mail: cs@tokyomk.com

Tokyo MK is pleased to announce a special collaboration with Singapore Airlines, offering an exclusive complimentary upgrade for Kris+ members. Passengers flying with Singapore Airlines to or from Haneda and Narita airports can enjoy a free vehicle upgrade when booking Tokyo MK’s luxury airport transfer service. Promotion Details By booking Tokyo MK’s airport transfer service online and completing the required steps, passengers can receive a free upgrade to a premium vehicle.

We are excited to introduce a new subscription service that allows you to use Tokyo MK’s luxury hire vehicles with a monthly payment plan.   Service Benefits Free airport transfer hire service worth approximately 100,000 JPY 10% discount on hire fares  with member pricing (available even for non-members) Guaranteed reservations   How It Works 100,000 JPY per month (tax included) Payment due at the end of each month  for the following month's usage   This exclusive flat-rate s

As we move into 2025, Tokyo MK will remain committed to providing you with a "safe, secure, and comfortable environment." Regarding the hire reservation system that we began operating in October, we understand there may still be some inconvenience. We are actively working on improving the system to make the booking and usage process even more seamless and user-friendly. We sincerely appreciate your continued support and look forward to serving you in the future. ​Thank you fo

We are pleased to announce that we will start operating our web reservation system from October 1, 2024. For the time being, we will continue to accept reservations via the current methods (email and phone) in conjunction with the new system. However, starting January 1, 2025, we will only accept reservations through the web reservation system and by phone for inquiries. We apologize for any inconvenience this may cause and appreciate your understanding. Additionally, we have

We are pleased to announce that Tokyo MK have been selected for the "Travelers' Choice 2024" award on the renowned travel guide platform, TripAdvisor. The "Travelers' Choice 2024" award is given to facilities and services that consistently receive high ratings and positive reviews from travelers who posted their experiences and evaluations on TripAdvisor during the period from January 1st to December 31st, 2023. This prestigious award places Tokyo MK among the top 10% of prop

Tokyo MK is proud to announce the addition of the latest vehicle, the Lexus LM! The Lexus LM boasts advanced safety features such as the "Lexus Safety System+" to ensure enhanced safety. With a partition separating the driver's seat from the rear cabin with glass windows, it creates a luxurious atmosphere akin to a VIP room. Furthermore, the spacious rear seats are equipped with temperature sensors, providing a consistently comfortable environment for your relaxation. With it